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Terms and Conditions

General

  • You agree to be bound by these terms by acceptance of quotation
  • These terms and conditions apply to all goods or services we supply to you
  • These terms and conditions apply to all goods or services we supply to you

Price & Payment

  • Prices will be quoted at prices current at the time of their provision unless otherwise agreed in writing
  • A 10% deposit of the full quoted price is required to confirm the booking
  • Group bookings (10 or more) necessitate a 20% deposit of the full quoted price to confirm the booking
  • Balance in full is due no later than three days prior to the scheduled tour unless otherwise agreed in writing to pay on the day
  • 2.5% transaction fee will be applied to payments made by credit card

Cancellations

  • No refund on deposit
  • Full refund less deposit if cancelled at least 7 days prior to tour
  • No entitlement to a refund for any cancellation notified within 24 hours of the tour departure time
  • For group bookings there is no entitlement to a refund for any people that aren’t present on the day if accounted for in final numbers and not notified 24 hours prior to the tour departure time

General

  • Individuals must be able to prove they are over 18 years to consume alcohol at the wineries
  • Martinborough Wine Tours reserve the right to refuse wine tastings to individuals who appear to be intoxicated
  • Martinborough Wine Tours reserves the rights to control, change or modify the number of activities per tour depending on time, season, or any other factor.
    Alcohol and cigarettes  may not be consumed in our vehicles
  • Person causing a nuisance to other passengers may be removed from the vehicle
    Individuals are responsible for any damage inflicted on our vehicles or at the venues visited caused by their behaviour or negligence
  • A cleaning fee of $250 will be charged for any vomit or soiling in the vehicles.
    Every effort is made to provide the best touring experience, but no liability is accepted for any illness, injury, delay, inconvenience out of our control nor for loss or damage to personal items whilst on tour

Liability

  • Martinborough Wine Tours carry comprehensive insurance but are not liable for personal injury or property damage arising out of these activities by way of individuals negligence or behaviour
  • Martinborough Wine Tours is not responsible for any losses or additional expenses due to delays or alterations in air, land or sea travel due to inclement weather, acts of God, strikes, breakdowns, civil unrest, quarantine, or other circumstances beyond its control

Acknowledgment and Acceptance

  • In booking a tour with Martinborough Wine Tours the participant(s) acknowledge that they have read, understood and accept these conditions
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